Keeping our platform safe: How we protect against fraud and criminal activity

We are committed to maintaining the highest standards of trust, security and integrity. We do this to protect our clients while advancing our mission to accelerate the global adoption of crypto. We take our responsibility seriously, which is why preventing bad actors from using our platform is a key part of our efforts.

Our approach: A multi-layered defense

We take a proactive and rigorous approach to detecting and preventing fraud, money laundering and other illicit activity. Our systems are built to identify threats early and respond quickly.

Our risk detection and enforcement tools include:

• Blockchain analytics to trace the flow of assets across networks
  
• Behavioral monitoring to identify unusual or high-risk account activity
  
• Pattern recognition systems to flag known indicators of fraud or scams
  
• Compliance controls aligned with FATF, FinCEN, FCA, and other global regulatory frameworks

No place for illicit assets

Kraken does not allow the use of its platform for any activity involving fraud, theft, scams, or other criminal behavior. Our Terms of Service prohibit depositing or withdrawing fiat or crypto that is suspected to originate from or support criminal behavior. Misusing our platform will not be tolerated.

What happens when suspicious activity is detected?

When suspicious activity is identified, Kraken acts immediately. Enforcement actions may include:

• Freezing or closing accounts
• Restricting access to potentially illicit funds
• Reporting incidents to law enforcement, regulators and financial intelligence units
• Banning individuals from our platform permanently

We also collaborate closely with global law enforcement and regulatory bodies to disrupt illicit financial flows and return stolen assets when possible.

Partnering for a safer ecosystem

Fraud prevention is a shared responsibility. That’s why Kraken maintains close collaboration with regulatory bodies, law enforcement agencies and blockchain intelligence firms. Together, we work to strengthen industry standards and disrupt illegal activity across the crypto space.

We also believe in empowering our clients to stay safe. Our Crypto Safety Guide offers tips and resources to help users recognize threats and protect their assets.

We encourage all clients to:

• Stay vigilant and report any suspicious activity through our Support Center immediately
• Stay informed about best practices for account and asset security through our Crypto Safety Guide
• Avoid enabling or interacting with potentially fraudulent behavior
• Use Kraken only for legitimate, lawful purposes

By working together, you help protect not only yourself but the broader community.

Together, we build a better crypto world

We firmly believe that trust is essential for crypto to thrive. Creating a secure and trustworthy digital asset ecosystem is only possible through collective responsibility. Our compliance and security teams work around the clock to protect our platform and its users – but creating a secure environment takes all of us.